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Privacy Policy for O’Dell HVAC

At O’Dell HVAC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data when you visit our website or use our services.

Information We Collect

When you visit the O’Dell HVAC website or interact with our services, we may collect the following types of information:

  1. Personal Information: This may include your name, email address, phone number, postal address, and any other information you provide to us voluntarily through our contact forms or other means.
  2. Non-Personal Information: We may collect non-personal information such as your IP address, browser type, operating system, and browsing behavior on our website. This information helps us improve our website and services and enhance your user experience.
  3. Cookies: Like many websites, we use cookies to collect information about your browsing activities. Cookies are small files stored on your device that help us recognize your preferences and tailor our website to your needs. You can choose to disable cookies in your browser settings, but this may affect your experience on our website.

How We Use Your Information

We may use the information we collect for the following purposes:

  1. Providing Services: To fulfill your requests for our products or services, respond to your inquiries, and communicate with you about your account or transactions.
  2. Improving Our Services: To analyze trends, track user interactions, and improve the functionality and performance of our website and services.
  3. Marketing and Promotions: With your consent, we may use your contact information to send you promotional materials, special offers, and other communications about our products or services that we think may interest you.
  4. Legal Compliance: To comply with applicable laws, regulations, and legal processes, or to protect our rights, property, or safety and those of others.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Third-Party Links and Services

Our website may contain links to third-party websites or services that are not operated or controlled by O’Dell HVAC. This Privacy Policy does not apply to such third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third-party websites before providing any personal information.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children, and if we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

O’Dell HVAC 225 Bathurst Drive, Waterloo ON N2V 2E4 (519) 772-0386

Last updated: March 2024

By using our website or services, you agree to the terms of this Privacy Policy.

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